• Training
  • Technical Support

iM3 Support for Continuing Veterinary Education

iM3 is commited to supporting continuing veterinary education.

There are over 50 programs, lectures and/or wetlabs in the schedule over the next 12 months.

Our training workshops develop skills that participants can apply immediately in the consultation room or in surgery.

All of our training workshops have a theory component but focus primarily on practical training, providing veterinary professionals with the opportunity to practice the new skills they learn and to trial any new equipment or technology that is available. At the Centre of Excellence the courses are conducted in small groups, so participants can receive one on one tuition they need to successfully master new skills.

Our practical training programs are run by industry leading-training providers, ensuring your team receives the best training experience possible.

Dentistry Workshop

Dentistry I: Dentistry For Vets and Vet Nurses

Attend one of our 2017 Dentistry I workshops for $1,500.00 per vet & nurse pair

Date: 14 June 2017, 2 August 2017, 11 October 2017 | 8:00am-5:30pm

Venue: Centre of Excellence Unit 1, 28 Burnside Road, Ormeau

Vet Learn About:

  • Client communication to encourage better dental care
  • Oral anatomy
  • Dental disease (focus grade 1 & 2)
  • Dental charting
  • Equipment use: ultrasonic scalers, dental x-ray, hand instruments
  • Technique for scale and polish
  • Technique for extractions of all types of teeth
  • Technique for taking dental radiographs and basic interpretation
  • Home care

Date: 12 July 2017, 6 September 2017, 25 October 2017 | 8:00am-5:30pm

Venue: Animal Accident & Emergency, Wallace Avenue, Point Cook

Vet Nurses Learn About:

  • Client communication to encourage better dental care
  • Oral anatomy
  • Dental disease (focus grade 1 & 2)
  • Equipment use: ultrasonic scalers, dental x-ray, hand instruments
  • Technique for sharpening of instruments
  • Home care
  • Workplace health & safety

Dentistry II: Dentistry For Vets

Attend one of our 2017 Dentistry II workshops for $1,250.00 per vet

Date: 9 August 2017, 27 September 2017, 22 November 2017 | 8:00am-5:30pm

Venue: Centre of Excellence Unit 1, 28 Burnside Road, Ormeau

  • Diagnosing dental radiographs common conditions
  • Development (paediatric dental conditions) and malocclusions and options
  • Extraction technique review and mastery
  • Feline dental disease focus
  • Feline extractions
  • Sealing teeth
  • Workplace health and safety

Dentistry For Vet Nurses

Attend one of our 2017 Dentistry for Nurses workshops for $499.00 per vet nurse

Date: 2 September 2017, 7 October 2017 | 8:00am - 5:00pm

Venue: Centre of Excellence Unit 1, 28 Burnside Road, Ormeau

Vets Nurses Learn About:

  • Dental Grading
  • AVDS Nomenclature
  • Scale and Polish
  • Dental Radiology
  • Home Care, Nutrition and Client Communication
  • In-Clinic Follow Up

Date: 22 June 2017, 2 November 2017 | 8:00am - 5:00pm

Animal Accident & Emergency, Wallace Avenue, Point Cook


Date: Friday 27 May 16 | 9:00am-5:00pm

Venue: Companion Animal Health Centre, University of Adelaide, Roseworthy Campus

Workshop at AVA 2016 Annual Conference

Australia Veterinary Dental Society (AVDS) - Small Animal Dental Extractions and Radiography lab

Conference website and registration forms.

iM3 Technical Support

The relationship with our customers is of the utmost importance to us, to ensure that our products are performing to a standard we're proud to offer. The iM3 Superior Technical Support Team (TST) comes FREE with every iM3 dental workstation or iM3 product.

Our TST will continue to look after your dental system and all questions regarding handpieces, operational issues or maintenance long after you've taken delivery. We will help you to achieve the most out of your iM3 workstation and make veterinary dentistry a rewarding part of your day.

Call us anytime during business hours on our "Tech Support Line" and we'll take care of all your needs or email us with your query and we'll get back to you promptly.

CR7 X-Ray Tech Support Documents

Please read this document before contacting iM3 for CR7 Vet customer support.

Special Support Services

For CR7 X-ray Remote Support

  • Step 1Please call your regional iM3 office so we can attend to your request
  • Step 2Click here to install CR7 support program (5MB, zip file format)


iM3 Pty Ltd Australia

Australia sales & Tech Support: 02 9420 5766 Australia Email: sales@im3vet.com

Imaging Support Email: shayle.clark@im3vet.com View Global Offices


iM3 Dental Limited Europe

Europe sales & Tech Support: +353 (0)1 6911277 +44 (0)1423 224297 Europe Email: sales@im3dental.com

Support Email: support@im3dental.com View Global Offices
Download our iM3 Product Catalogue

View our full range of veterinary dental products.


After much deliberation for (I'm ashamed to say) a few years, I finally took the plunge and purchased the iM3 CR7 VET dental radiology unit & Port XII generator from IM3 this year in July. I now can't imagine life without it. I know that I sound like I work for IM3... but honestly, I am a complete convert.  My only regret is that I waited this long!

- Dr Karen Teasdale, Angourie Road Veterinary Surgery, NSW, Australia

Severe dental disease is one of the many health challenges we at Free the Bears face in sun bears rescued from the illegal wildlife trade in Southeast Asia. iM3 has supported us over a number of years not just with high quality dental instruments but also with invaluable advice, amazing customer service, and a genuine enthusiasm and interest in the work that we do. The help they have provided has unquestionably improved the quality of dental work we undertake, and continues to inspire us to strive for best practice and outcomes for bears with dental disease.

- Kirsty Officer, FREETHEBEARS, Perth, Australia

I have spent the last 2 years researching an appropiate and quality dental X-ray setup for our busy small animal practice. Following a very informative CPD course on dental radiology I decided the CR7 Vet and Port-X II from iM3 would suit our practice perfectly. My whole experience from initial quote, installation and onsite training from iM3 was honestly excellent. I am very happy with the quality and ease with which we are now taking dental X-rays and cannot imagine dentistry without it!

- Dr Nicholas Pallin BVSc, Central Vet Hospital , Wellington, New Zealand

iM3 wins our award for best customer service!  We have been dealing with lots of vendors during our move and your expertise, dedication, respectful help, and friendly customer service cannot be beat.  Keep up the great work!

Animal Emergency and Referral Center of Minnesota

- Erin D. Vicari, VMD, DAVDC, Oakdale, MN, USA

I have been using iM3 products in a veterinary dental referral practice for many many years. They sell top quality products, and have the very best customer service in the industry. They make the lives of us in the veterinary dental business much easier! We are able to get our jobs done much more efficiently and proficiently. Kudos iM3! Keep up the great work!

- Erik Christensen, CVT, Arizona, Veterinary Dental Specialists, USA

We have had the occasion to call on your service staff for advice and repairs regarding our dental machine. In every case, your staff have been very knowledgeable and provided assistance with patience and courtesy. You should be congratulated for outstanding service to your clients and we will continue to deal exclusively with you for our dental machine requirements.

- Peter Roche, Ferny Grove, Queensland, Australia

In a time when service by many companies has been practically non-existent, and the user if frustrated with phone menus and untrained, or rude individuals, your company is a breath of fresh air. Thank you so much for the sturdiness of your product and the quality of your service. I am grateful I chose the iM3 machine instead of a few others that were on the market at the time we purchased.

- Julia Jones Reynolds DVM, Auburndale Veterinary Clinic, Florida, USA

The iM3 name is your guarantee of quality veterinary dental products coupled with the very best after-sales support and warranty in the industry.